At a Glance Why Traditional Automation Fails AI Systems — and What to Do Instead Pass/fail is not enough when your system can hallucinate, drift, or refuse incorrectly. The core shift: AI systems require evaluation across multiple quality dimensions — relevance, faithfulness, hallucination risk, toxicity, and retrieval grounding — not a single pass/fail assertion. Golden… Continue reading Agentic Testing and QA: An AI Framework for Chatbots & RAG